Simple Control Legacy (Formerly Roomie Remote) App Reviews

Seems that they want everyone to pay for subscriptions. I have in app purchase for unlimited devices that I bought when this app was called Roomie. After update 4.3.3, it is asking for subscription!!! What a shame!

Once you get past the learning curve you can control all your video and audio remote needs with this app on your phone, tablet, or device. Plus it can do much much more. I just got started with this app

There was a time when Roomie Remote was a solid five stars, and the most useful app in the store. Those days seem to be long gone, as with every update Simple Control seems to get bigger and buggier. After spending nearly $300.00 on a Simple Hub I am terribly disappointed that the hub keeps going offline, and I keep getting caught in a loop where Im asked to pair with the hub on both my iPhone running iOs10 beta, and my iPad running iOS 9.3. The pairing process usually hangs, and Im usually paired anyway so the request is pointless and frustrating. Also, every time theres a problem - which is now most of the time - none of my Amazon Echo commands work, and thats the main reason I bought the hub in the first place. As for the Apple Watch app - ugh. Worked OK in Roomie but it has been almost 100% worthless since the very first Simple Control update. Bottom line - a 5 star app caught in a downward spiral. Will it recover? I hope so as I am *very* heavily invested.

Have been using this app since its earliest days and invested a lot of time making it work as it needs too. I went with the update to Simple Control and even paid the subscription so the Plex Media Guide works, although it effectively duplicates the information the Plex Server already has. Having purchased unlimited devices, roomie service, then simple service. Basically they are forcing me to buy a new app and pay $49.99 a year to use it. Just because I will upgrade to iOS 10 on my devices. Will switch to an alternative as soon as I can as the new functionality I dont need. The existing functionality works for the most part but still is incomplete. I put up with the lack of support and the heavily censored forums as I figure most out for myself. iOS 10 will cost me nothing, being able to continue to use this app will cost me $60 in the first year and $50 for each year after, unless they again force another new app and subscription on existing users next year.

Greedy developer! I pay more for many device upgrade packs than any other app and then this greedy company comes out with a new version and calls mine Legacy. I bought many more than needed with a gift card to allow for future devices and now they make that a complete waste of money because the "legacy" app wont be updated. Time to find a new solution if this is how this scam of a company is going to act. Grow by getting new customers, not by ripping off your existing customers who are already heavily invested.

What a waste of money. It doesnt connect to anything. So upsetting.

This app is great. LOVE the TV guide and the guides for AppleTV, Sonos + are fantastic. Use this app all over the house to control the tv, blinds, lights, stereo and security cameras. Honestly, so glad we have this. It integrates with Alexa which is so helpful. Makes life handsfree. Keep up the good work!!

Having spent tons of time and money on various lesser solutions, Ive settled on Simple Control because of its ease of use, huge library of supported devices, and incredible technical support. Keep up the awesome work!

Simple Control is a fraction of the cost of competing systems. The biggest value for me is the guide service. Seeing what is on TV without blocking the picture is very useful. Once you have guides, you can not live without them. I don’t think guides are even an option with most of the big buck systems.

I got into this app because it was a way for us programmer type to have more customizability, but at the end of the day its pretty clunky and has too many issues that frustrate me. The activity Im on will randomly go away and I lose the remote and when I re-click the activity things that were on turn off and I have to manually reset whats on and off. Hue lighting is super clunky and tough and a long process to program. My harman/kardon receiver is a hit or miss if the input changes or the volume works right. Lastly it keeps screwing up the brightness on my phone. I think Im going to go back to the tried and true Harmony for my automation needs.

I bought this app several years ago and was happy with it at the time. I purchased the package for 10 devices and invested $100 in their IR repeater. In the past year or so they have removed features and changed their policies so I had to buy a subscription to continue using. The latest update removed all command sets for my IR devices. Now the app is useless to me. Terrible business practices. Dont make the mistake of buying this app.

I purchased the app and the Simple service. They both worked fine until the first update. Then it asked me to log in again. When I tried, my login didnt work. I contacted tech support. They told me to use my Apple ID. (I know it or else I wouldnt be able to write this review.) It didnt work. I sent them a copy of my Apple receipt and asked for a password reset. They again told me to use my Apple ID. Im at an impasse with my simple service not working and a useless $19 subscription. The app may work fine but its useless if you lose everything with an update and cant recover your account because they dont have a reliable membership database.

Better than irule! So much easier to program! Less than half the cost of irule.

One of the most versatile remote control I ever had. You have the option to customize it base on your needs and what kind of equipment you have.

This is the best remote for anyone who has 10 or more components, it does everything, from TV to processor...its fantastic.

Ive had a issue with the channel guide for 6 months now. Tech support had been no help at all. They declared the problem an issue with their 3rd party vendor thats been going on for months. Im not sure I believe that. Support hasnt spent more than two minutes trying to troubleshoot. They dont seem capable. Also the web site seems to be intentionally bare of any mgmt or corporate phone numbers or email addresses. To bad they have a great product, but the company needs to mature.

2016-10-18 Update: the continual squeeze for money from this developer is really upsetting. They just never stop hitting you up. If I were starting over I would use a solution from a better developer. This would be a five-star app if the technical support people were helpful or at least kind in their interactions with their customers. You almost get the feeling they actually hate their customers. If you are a seasoned AV person who is willing to risk paying for all these additional and reoccurring add-ons then this is an excellent app. It is by far the best in the market but it is not without some quirks. If you have multiple users in the home trying to control identical devices, it doesnt like that. For a bachelor or single-user it is absolutely amazing once you figure out how to get it set up.

Ever feel taken? I invested over $400 dollars into this system tens of hours in setting things up then on top of that they ask me for an annual subscription. So I paid it thinking there is no going back now after the $400 I invested. Ive been emailing text support for over two weeks now with a similar answer of "have you rebooted your router" which is unacceptable for the amount of money I have invested into this company. They dont even have a phone number to call someone to walk me through a situation that turns out to be a bug with their over the air channels which I found out two weeks later. Changing the subject one of their executives said that google should have purchased them for 3 billion instead of Nest. I will say you actually have to be a good company that takes care of their customers in addition to having a product that works for a company to even be remotely interested. I laughed out loud when I read that comment. Please take my word for it this is a money munching pathetic waste of money and time. Dont do it the $9.99 isnt even close to what you will pay.

This app does a lot, and Im completely dependent on it, but its basically a cluster-f. I cant make heads or tails of their product offerings or what each does or what Ive purchased or havent purchased or how to setup an of the integrations with smartthings and echo. This app is basically what ADHD looks like in a programmer.

A few years ago I posted a 5 star review. Times have changed. The app is still great. But now there are too many "ifs". As other reviewers noted, it is difficult to figure out which app, which appliance, etc. so its great if you can navigate their matrix of apps and offerings and compatible hardware. No matter how much money you pour into this vendor, they always want more. They want upfront fees. They want you to buy their chosen hardware. They want you to subscribe to their service. You can easily spend $100-$400 on setup and have ongoing annual fees staring at $30/yr on up. So its great if you dont mind continuing to throw money at problems. Added a new component a year or two after initial setup and I get told I need some other service, at an additional fee, to properly control it. And setup is hard, with questionable support that is online forum only. No live chat, no phone numbers. At least at these prices they could provide more than an online FAQ. I exaggerate a touch, but it is bad. So the app is great if you can figure it out and have a lot of patience with slow support. Too many ifs for me...