Great app awful tech support

Ive had a issue with the channel guide for 6 months now. Tech support had been no help at all. They declared the problem an issue with their 3rd party vendor thats been going on for months. Im not sure I believe that. Support hasnt spent more than two minutes trying to troubleshoot. They dont seem capable. Also the web site seems to be intentionally bare of any mgmt or corporate phone numbers or email addresses. To bad they have a great product, but the company needs to mature.

Jvoooo777 about Simple Control Legacy (Formerly Roomie Remote), v4.5.4