Almost $200 wasted

I got all the add-ones for this remote to be used by my iPhone and ipad as well as my wifes iPhone and ipad. I have spent months with customer service trying to get the remote to work on a consistent basis but to no avail. The hardware that you can buy is awesome but app has never consistently worked. I cannot give this app a good review. Additionally, customer service forced me to remove my negative review of the app in the App Store before they would help me (they called me a "app terrorist" and gave me a paternal dressing down). Kind of shady. After almost 8 months of working the issue (2 sets of hardware, 3 different routers, and 1 new iPhone) I just resigned to the fact that I should have bought a harmony universal remote.

Note. I have a pioneer receiver, Panasonic TV, and insignia bluray player. All of these components were found in the roomie store under one of the in-app purchases and still couldnt get the remote to work.

Louder013 about Simple Control Legacy (Formerly Roomie Remote), v4.3.0